App Features: Messages & Live

Aira Live: Where can I find specific live streams?
Simply tap the Live tab at the bottom of the Aira app and you will see a list of active live streams. From this list, you can select a live stream to join o...
Mon, Jul 2, 2018 at 5:08 PM
Aira Live: Can my friends access my live stream on a browser or social media?
Not at this time. Access to live streams can be found in the app. During your live stream, your friends can sign up as a Guest for free on the Aira app, sel...
Mon, Jul 2, 2018 at 5:10 PM
Aira Live: How can my sighted friends listen to my live stream?
They can download the Aira app by visiting and sign up for a free Guest account. On the Aira app’s Live tab, at any given time or place, Gue...
Mon, Jul 9, 2018 at 5:00 PM
Aira Live: Will my live stream be available after it ends?
No. Currently there is no way to retrieve or listen to the live stream after it ends. However, we will be adding a sharing mechanism really soon!
Mon, Jul 2, 2018 at 5:23 PM
Aira Live: Can I set my live stream to private during a live stream?
No. You need to set the privacy level before starting the live stream. Once you ask an agent to go live on a session, they will confirm with you whether you...
Mon, Jul 2, 2018 at 5:14 PM
Aira Live: What would I use a private live stream for?
Perhaps you are at a conference, or some other gathering with friends who are blind or low vision, and it would be beneficial for them to hear an Aira agent ...
Mon, Jul 2, 2018 at 5:14 PM
Aira Live: What if I set the same passcode as another private live stream?
Passcodes are specific to each live stream and do not conflict. 
Mon, Jul 2, 2018 at 5:16 PM
Aira Live: Does stopping the live broadcast end my session with my Aira agent?
No. There are many situations where you may want to end the live stream but may need to further work with an Aira agent. Simply telling the agent to end th...
Mon, Jul 2, 2018 at 5:17 PM
Aira Live: Can I use Horizon to listen to live streams?
Not yet, but we are working on it.
Mon, Jul 2, 2018 at 5:18 PM
Aira Live: Are there any situations where an agent will not go live?
If the nature of the session or environment breaks Aira’s Terms of Service, the agent is authorized to deny activating a live broadcast.
Mon, Jul 2, 2018 at 5:18 PM