Aira Support

General Information 11

• What are Aira's Operation Hours?
• How does Aira work?
• Who are Aira Agents?
• Can Aira help me regain my vision?
• Do I need to have my own wearable smart glasses?

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Aira App: How Do I...? 17

• iPhone: How can I use Siri to call Aira?
• Phone: What do the various tabs in the Aira app do?
• Phone: How do I use my phone’s camera to stream video for the agent?
• Phone: How do I use the glasses to stream video for the agent?
• Phone: How do I check my glass software version?

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Aira App: Features 21

• Aira Messages: What is Messages and how do I use it?
• Aira Messages: What are preset messages? How do I edit my preset messages?
• Aira Messages: Can Messages be used on Horizon?
• Aira Messages: How long will my text message conversation with agents be saved for?
• Aira Messages: Can my agent still talk to me when I text my agent?

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Aira Smart Glass: How Do I...? 10

• Glass: How Do I Connect My Aira Smart Glass To My MIFI
• Aira Glass: How Can I Switch My Aira Smart Glass Connection? Such As Home Wifi, Office Wifi, Or MIFI Device?
• Classic Glass: How do I wake up and put my glasses to sleep?
• Glass: How do I charge my glasses?
• Classic Glass: How do I turn on and off my glasses?

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MIFI Support 3

• How Do I Know If My MIFI Device Is Powered On?
• Mifi: what is my AT&T Mifi Aira hotspot?
• Mifi: How do I turn on/off my Mifi?

Aira Access 12

• What is Aira Access?
• Will my Aira Access call be automatically free, or will the minutes be credited to my account after the call?
• Why does Aira request Explorers to enable location services at all times?
• How do I find out about new Aira Access locations and how long they will be available for?
• If I hear one day that someone used Aira for free at Target, does that mean that all Targets in my state are also Aira Access locations?

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What Do Explorers Use Aira For? 10

• At Home
• At Work
• At School
• Social Settings
• Reading

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