Aira Access

What is Aira Access?
Aira’s vision is to make the entire world accessible to anyone who is blind or low vision. Aira Access provides free access to Aira’s service. This is ma...
Mon, Jul 2, 2018 at 12:10 PM
Will my Aira Access call be automatically free, or will the minutes be credited to my account after the call?
As long as the GPS detects that you’re in an Aira Access location, your Aira minutes will be automatically free. If you see a discrepancy in your Usage tab,...
Mon, Jul 2, 2018 at 12:13 PM
Why does Aira request Explorers to enable location services at all times?
Enabling your location services at all times will allow you to receive push notifications upon entering a new Aira Access location.
Mon, Jul 2, 2018 at 12:12 PM
How do I find out about new Aira Access locations and how long they will be available for?
Before visiting the location, we encourage you to check if an Aira Access location is still available in the More tab. If you are unable to search the locat...
Mon, Jul 2, 2018 at 12:13 PM
If I hear one day that someone used Aira for free at Target, does that mean that all Targets in my state are also Aira Access locations?
Not necessarily. To see a list of update-to-date locations, please visit the More tab, and select “Aira Access Locations.” 
Mon, Jul 2, 2018 at 12:15 PM
How do I know when I am in an Aira Access location?
Aira will send email updates to you through our Aira Announcements mailing list. You will also receive a push notification informing you that you’ve entered...
Mon, Jul 2, 2018 at 12:15 PM
How do I know how many Aira Access minutes I’ve received?
Please visit the Usage tab on your Aira app, you will be able to see how many minutes you’ve saved with Aira Access in your current billing cycle.
Mon, Jul 2, 2018 at 12:16 PM
Who is charged for Aira Access?
Aira and our Aira Access partners sponsor your calls in Aira Access locations. However, depending on the number of Explorers calling in from that location a...
Mon, Jul 2, 2018 at 12:17 PM
If I'm in an airport with Aira Access, can I use the airport’s wifi to use Aira?
Not at this time, as the airport’s wifi requires authentication.
Mon, Jul 2, 2018 at 12:19 PM
What types of tasks can I use Aira for in an Aira Access location?
There are no additional limitations to making calls in an Aira Access location. It is just as if you were making a regular call, only it’s free!
Mon, Jul 2, 2018 at 12:19 PM