Aira Support

Before visiting the free location, we encourage you to check if the Aira Access Location is still available by tapping on "Call using a Free Offer"...

Yes! Aira's service is currently available for 24 hours every day.

Not necessarily. To see a list of update-to-date locations, please visit the More tab, and select “Aira Access Locations.” 

As long as the GPS detects that you’re in an Aira Access location, your Aira minutes will be automatically free. If you see a discrepancy in your Usage tab,...

Aira and our Aira Access partners sponsor your calls when you use an Aira Access offer. However, depending on the number of Explorers calling in from that l...

Aira will send email updates to you through our Aira Announcements mailing list. You will also receive a push notification informing you that you’ve entered...

Enabling your location services at all times will allow you to receive push notifications upon entering a new Aira Access location.

There are no additional limitations to making calls in an Aira Access location. It is just as if you were making a regular call, only it’s free!

Not at this time, as the airport’s wifi requires authentication.

At this time, our Aira Access partners do not provide Explorers with smart glasses. However, Aira is exploring this as a potential option for our Explorers.