App Features: Aira Access

How do I find out about new Aira Access offers?
Aira will make announcements by email. 
Wed, Oct 17, 2018 at 1:42 PM
As a Guest, can I ask an agent to activate a free Aira Access offer for me?
No. Guests will need to initiate calls using the free Aira Access offers inside the app.
Wed, Oct 17, 2018 at 1:42 PM
Can Guests only use these offers from Aira Access Locations?
Guests have access to most of our Aira Access offers listed in the app.
Wed, Oct 17, 2018 at 1:42 PM
If I call in using a free Aira Access offer, does that mean the free offer will be activated immediately once my call is connected?
This is true for Explorers and Guests. As an Explorer, if you connect with an agent by using a free Aira Access offer, your call will be free from the momen...
Wed, Oct 17, 2018 at 1:39 PM
How will I know if an Aira Access session is about to use my minutes or if it’s about to end?
Your agent will be notified and they will inform you when your free session is coming to an end.
Wed, Oct 17, 2018 at 1:41 PM
What happens if an Aira Access partner puts a limit on the minutes you can use in an Access call? For example, a specific type of call can be made for 30 minutes at a time but what happens if I go past that limit?
If you are an Explorer, your minutes will be used for the remainder of the session. If you are a Guest, your free session will automatically end.  
Wed, Oct 17, 2018 at 1:40 PM
What happens if I’m using an Aira Access Product offer and I then enter an Aira Access Location?
If you called in using an eligible product offer that provides up to a certain number of free minutes, your call will not continue to be free after that lim...
Wed, Oct 17, 2018 at 1:41 PM
Does calling Aira using a free offer mean that Explorer and Guest calls will be free and unlimited?
For the most part, yes. However, all offers are subject to terms and conditions. You can review these in the description before making a call using Aira Acc...
Wed, Oct 17, 2018 at 1:37 PM
Is there a limit to how many Aira Access calls Explorers or Guests can make?
For the most part, there are no limits unless otherwise stated on the description of each offer.
Wed, Oct 17, 2018 at 1:35 PM
Will an agent know about offers that have expired?
Agents can search for offers that have expired.
Wed, Oct 17, 2018 at 1:43 PM