This is true for Explorers and Guests. As an Explorer, if you connect with an agent by using a free Aira Access offer, your call will be free from the moment it starts. However, if you choose instead to ask your agent to activate an Aira Access offer during a session, the minutes used before the offer has been activated will not be free.
If I call in using a free Aira Access offer, does that mean the free offer will be activated immediately once my call is connected?
Created by: Danielle Tobey
Modified on: Wed, Oct 17, 2018 at 1:39 PM
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