Unless you make a request to contact an Aira agent, the camera will not be turned on. For your peace of mind, Aira comes with a privacy mode, which allows you to pause the streaming. This action essentially stops the agent from seeing what you are seeing. Agents do not have access to any of your information unless they are actively in session with you and they sign a confidentiality agreement as part of the agent contract.
Modified on: Fri, Aug 3, 2018 at 12:05 PM
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