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Tech Support
General Information
11
What is Aira's Operation Hours?
How does Aira work?
Who are Aira agents?
Can Aira help me regain my vision?
Do I need to have my own wearable smart glasses?
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What Do Explorers Use Aira For?
10
At Home
At Work
At School
Social Settings
Reading
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App Features: Messages & Live
21
Aira Messages: What is Messages and how do I use it?
Aira Messages: What are preset messages? How do I edit my preset messages?
Aira Messages: Can Messages be used on Horizon?
Aira Messages: How long will my text message conversation with agents be saved for?
Aira Messages: Can my agent still talk to me when I text my agent?
View all 21
App Features: Aira Access
31
What is Aira Access?
How do I initiate a free Aira Access session?
Do I have to activate Aira Access Locations?
Can I switch tasks after I finish with the task related to the Aira Access offer?
What happens if I call in with the wrong Aira Access offer?
View all 31
Free Trial (Aira Access offer)
11
As a Guest, how do I start my 7-Day Trial?
Does the 7-Day trial promotion expire?
What is the 7-Day Trial? Who is it for?
What can I use this trial for?
How will I know how many minutes I have left?
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Aira App: How Do I...?
17
iPhone: How can I use Siri to call Aira?
Phone: What do the various tabs in the Aira app do?
Phone: How do I use my phone’s camera to stream video for the agent?
Phone: How do I use the glasses to stream video for the agent?
Phone: How do I check my glass software version?
View all 17
Questions: Can I use Aira for...? Can agents do "this" for me? How do I...?
Questions: Can I use Aira for...? Can agents do "this" for me? How do I...?
0
Subscription Questions
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Company Policies
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